Terms of Service

Last updated 19 August 2026.

These terms cover your use of docs2mcp. Using the service means you accept them, whether or not you have an account.

Who we are

docs2mcp is operated by Docs2MCP S.L., registered at Calle General Perón 1, 29620 Torremolinos in Spain under registration number B57429722.

These terms are an agreement between you and Docs2MCP S.L.. Write to support@docs2mcp.com about anything on this page, including anything you think it gets wrong.

The service

docs2mcp turns documents you upload into a searchable index and serves that index to an AI client you connect over the Model Context Protocol. You can start without an account, and creating one keeps what you have already uploaded.

The service is built for professional use. It is open to consumers all the same, and every section below applies to a consumer in full, including the refund described under cancelling and refunds.

Your content

The documents you upload stay yours. Uploading one changes nothing about who owns it.

You grant us the permission we need to run the service on your documents and nothing wider: to store a document, convert it, split it into passages, generate embeddings and metadata from it, and return passages from it to the AI client you connect. That permission exists for the sole purpose of providing the service to you, and it ends when the document goes.

Our own systems that hold your documents run within the European Union. We send text to OpenAI on two occasions: when we build the index, to generate the embeddings and extract the metadata that make search work, and each time a search runs, to turn the words you searched for into the same kind of embedding. We do not use your documents to train models of our own, and we do not sell them.

Acceptable use

When you use docs2mcp, you agree not to:

• upload content that is unlawful where you are or where we operate;
• upload content you have no right to upload, including confidential or copyrighted material belonging to someone else;
• attempt to reach another customer's documents, credentials or usage, or to probe the boundary between accounts without our written permission;
• work around the ceilings on your plan, whether by scripting extra accounts or by any other means.

If you find a way to reach data that is not yours, tell us at support@docs2mcp.com rather than exploring it. We would rather hear about it than not.

Plans and payment

Prices are in euro. A paid plan is billed monthly in advance, and each payment is taken by Stripe, our payment processor. Your card details go to Stripe and never to us.

Most plans set ceilings on how much you can store and how much you can query. Reaching one is not a breach of these terms: the service tells you which ceiling you reached, and you can remove documents or move up a plan.

Cancelling and refunds

You can cancel a paid plan at any time from the billing portal in your account. Cancelling stops any future charge. It does not remove anything, and you keep access until the end of the period you have already paid for.

If you ask us within 14 days of the first payment on a subscription, we will refund it in full. This applies wherever you are. After 14 days a payment is not refundable, and cancelling takes effect at the end of the current period rather than immediately.

Retention and removal

Documents you upload without an account are removed once 48 hours have passed since your first upload, together with the text taken from them, the index built on them and the searches you ran against them. Creating an account before then keeps them and stops that clock.

On the Free plan, a document may be removed 30 days after it was uploaded. We will email you before any document is removed, and nothing is removed without that notice. Downloading your documents or moving to a paid plan both keep them.

Paid plans have no scheduled removal. Your documents stay until you remove them.

Downgrading a plan deletes nothing. If you hold more than your new plan allows, access to your documents pauses until you remove some or move back up. Nothing is deleted while it is paused.

Availability

We work to keep the service running, but we do not warrant that it will be uninterrupted, timely, secure or free of error. No plan carries a service level agreement, and we may take the service down for maintenance.

The service also depends on parties we do not control, including the AI client you connect to it. An outage at one of them can stop the service working while everything of ours is running normally.

Keep your own copy of anything you upload. docs2mcp indexes your documents so an AI client can search them; it is not a backup of them.

Liability

Our total liability to you, for every claim arising out of these terms or your use of the service taken together, is capped at the fees you paid us in the twelve months before the claim. If you have paid us nothing, that cap is nothing.

We are not liable for lost profits, lost revenue, lost business, or the cost of replacing the service. Nor are we liable for what an AI client does with the passages we return to it: the service retrieves what your documents say, and does not verify that an answer built from them is correct.

Nothing in these terms limits liability that the law does not allow us to limit. That includes liability for death or personal injury caused by our negligence, for fraud, and any right you hold as a consumer that a contract cannot take away.

Ending your account

You can stop using the service whenever you like. Ask us at support@docs2mcp.com to close your account, and we will delete your documents, the text taken from them, the index built on them and the searches you ran against them.

We may end your account if you break the acceptable use section above, or if a payment fails and stays unpaid. Unless the law or an ongoing investigation stops us, we will tell you first and give you time to download your documents.

On either path your documents are deleted, on the same terms as the retention section above. Three kinds of record survive that deletion. The record of what you paid us, which is the billing records and the subscription events behind them, because tax law requires us to keep them. Stripe holds its own copy of that record, which is the payer's email address and a billing address where Stripe asked for one, and nothing on our side deletes it. A log of how much of the service was used, which we keep to understand what the service costs to run. And the email address you sign in with, which is held by our sign-in provider and which closing your account does not remove — ask us and we will remove it too. None of the three holds document content.

Changes to these terms

We may change these terms. The date at the top of this page is the date they last changed, and the version on this page is the version that applies.

Where a change materially affects your rights, we will email the address on your account before it takes effect. If you use the service without an account, check this page.

Governing law

These terms are governed by the law of Spain, and the courts of Spain have jurisdiction over any dispute arising out of them.

If you are a consumer, that does not take away the protection of the mandatory law of the country you live in, or your right to bring a claim in your own courts.